Accessibility Statement
Accessibility Statement
BRUNA The Label (hereafter, BRUNA) is committed to promoting web accessibility for everyone, including people with disabilities. To this end, we strive to continually improve the user experience for all site visitors and apply the relevant accessibility standards. This accessibility statement explains the features of BRUNA’s website, how we meet the requirements of the European Accessibility Act (EAA), and how we maintain and improve accessibility over time.
Measures taken to make BRUNA’s website more accessible
We use the EqualWeb Auto AI Accessibility Widget to ensure an excellent user experience, regardless of the assistive technology being used to access this site, and to conform as closely as possible to the standards set by the WCAG 2.2 (Web content Accessibility Guidelines 2.2) at the AA level and EN 301 549 requirements. The use of automatic accessibility widget is in accordance with EqualWeb'sTerms of Service (AS IS). EqualWeb's automatic accessibility tool implements the following measures to our website:
- Enables keyboard navigation
- Fonts - Ability to increase and decrease the site font, adjust, align etc.
- Change color contrast based on dark background
- Change color contrast based on a light background
- Change the Site's colors
- Matching and monochrome option for color blind people
- Change the font for readability
- Increase the cursor and change its color to black or white
- Increase the display to 200%
- Highlight links on the site
- Highlighting headers on the site
- Display an alternative description of the images
- Increase the content chosen by the cursor, showed in a tooltip
- Describe words by mouse selection
- Displays the site's contents in a new window clearly and readable
- Enables users to type contents using the mouse
- Stops blinking and flashing of moving elements
- Compatibility with browsers and assistive technology
Beyond the widget, BRUNA’s website is designed with accessibility in mind:
- Clear menu structure with consistent navigation.
- Product pages include descriptive titles, pricing, and alternative text for images.
- Checkout forms are labeled, with error messages provided in text and compatible with screen readers.
- Core functionality is accessible by keyboard (using Tab and Enter), with a visible focus indicator.
- No strict time limits are imposed during checkout.
Our ongoing efforts focus on the following principles:
- Perceivable: We provide text alternatives for meaningful images, use descriptive titles, and review color contrast across the site. The EqualWeb widget also allows users to adjust contrast, enlarge text, and enable text-to-speech for easier perception.
- Operable: Core website functions are designed to be accessible by keyboard, with visible focus indicators, and we avoid flashing or blinking content. The EqualWeb widget adds further operability options, such as enlarging the cursor and highlighting links or headings.
- Understandable: Navigation is consistent across the site; content is written in clear language, and form fields include clear labels and error messages. The EqualWeb widget offers additional features such as tooltips and simplified reading modes to support comprehension.
- Robust: BRUNA’s website is built on modern web standards (HTML, WAI-ARIA, CSS, JavaScript), which support interoperability with assistive technologies. EqualWeb regularly tests its widget for compatibility with common assistive technologies, including screen readers such as JAWS, NVDA, and VoiceOver.
Technical specifications
Accessibility of this website relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:
- HTML
- WAI-ARIA
- CSS
- JavaScript
These technologies are relied upon for conformance with the accessibility standards used.
Known Limitations
We are not aware of major areas of BRUNA’s website that are inaccessible. Key features, in combination with EqualWeb Auto AI Accessibility Widget, have been built to meet the required standards.
However, we are aware a few limitations as indicated below:
- PDFs: The website includes some PDFs which were not fully tagged for accessibility at the time of upload. We are in the process of ensuring all downloadable documents are accessible. In the meantime, if you encounter an inaccessible PDF, you can request an HTML or text version by contacting support, and we will provide it promptly.
- Legacy content: Some older product pages or visual assets may not yet meet current standards for alternative text or contrast. These are being reviewed and updated in line with EN 301 549. If you encounter an inaccessible element, please contact us and we will address it promptly.
- Use of third-party sites & components: BRUNA’s website integrates third-party services such as payment providers and embedded content. These services are not fully within our technical control and may present accessibility challenges that we cannot remedy directly.
- Physical store entrance: Our physical retail store does not currently have a permanent step-free entrance. To support visitors with mobility needs, we provide a portable ramp that can be set up on request. Customers are encouraged to contact us in advance or notify a staff member on arrival if they would like to use the ramp.
We do not currently claim any disproportionate burden exceptions under Article 14 of the European Accessibility Act.
Physical location accessibility services
Our company considers it very important to provide quality, professional, equitable and accessible service to all our customers, including people with disabilities. In addition to our online shop, BRUNA also operates a physical retail store. We are committed to ensuring our store is accessible to all customers, including people with disabilities. Our physical location provides:
- A portable ramp that can be set up on request at the entrance
- Seating available on request
- Assistance from staff with in-store navigation or product information
If you need specific support when visiting our store, please contact us in advance so that we can ensure the best possible assistance during your visit.
Contact details of the Compliance Officer
It is our intention to resolve any complaint to your satisfaction. Should you have any questions about our accessibility policy, including any requests to exercise your legal rights, please contact our Compliance Officer: - Name: Simon Rupp
- Job title: Co-Founder & CEO
- Phone number: +4368110349145
- Email address: customercare@brunathelabel.com
Feedback
Despite our efforts to make site browsing accessible for people with disabilities, some pages may yet to be accessible, or the appropriate technological solution has not yet been found. It is possible that some pages or sections on this website have human mistakes, for a variety of reasons. We are dedicated to keep improving the accessibility features and interface of our product. Notice something wrong? You are most welcome to reach out to us at:
- Company Name: BRUNA Jewellery GmbH
- Company email support: customercare@brunathelabel.com
- Company phone: +4368110349145
- Address: Badgasse 78, Pöllau, Austria
When you contact us, please include details of the page, the feature, and any assistive technology you use. We will acknowledge feedback within 2 business days and aim to resolve issues within 10 business days or inform you of progress.
Enforcement & Escalation
This accessibility statement is drafted in accordance with the European Accessibility Act (Directive (EU) 2019/882) as implemented in Austria through the Barrierefreiheitsgesetz (BaFG), BGBl. I Nr. 76/2023.
If you are not satisfied with how BRUNA responds to your concern, you may escalate your complaint. In Austria, the main authorities for enforcing accessibility are the Sozialministeriumsservice and the Bundesministerium für Soziales, Gesundheit, Pflege und Konsumentenschutz (BMSGPK); however, depending on the sector of service, other authorities may also be involved.
We will assist you in contacting the appropriate authority if necessary.
More information is available at: www.digitalbarrierefrei.at